Warranty / Repair
In addition, all products come with a 12-month manufacturer warranty. Our warranty does not cover mishandling by the user, e.g., accidental damage.
Steps to take:
- Send us an email to info@buffalocookware.com.au;
- Our customer support team will contact you as soon as possible;
- If you need to post us the item, we recommended that you keep the original packaging, i.e. boxes, as that will make it easier for us to dispatch a courier to pick up the defective item;
