Warranty / Repair

In addition, all products come with a 12-month manufacturer warranty. Our warranty does not cover mishandling by the user, e.g., accidental damage.

Steps to take:

  • Fill the Warranty & Repair Form online;
  • Our customer support team will contact you as soon as possible;
  • If you need to post us the item, we recommended that you keep the original packaging, i.e. boxes, as that will make it easier for us to dispatch a courier to pick up the defective item;
Resellers and agents in Australia are welcome to use this form to assist customer enquires.

Cooking Tips

BBQ Pork (Malaysian Style) by Buffalo IH Smart Cooker

BBQ Pork (Malaysian Style) by Buffalo IH Smart Cooker

November 22, 2020

Ingredients: Pork Belly (Skinless & cut into strips) x 600g Sugar x 4 tablespoon Oyster Sauce x 2 tablespoon Dark...

Read more →

Stir Fried Glass Noodle with Minced Pork by Buffalo IH Smart Cooker

Stir Fried Glass Noodle with Minced Pork by Buffalo IH Smart Cooker

November 22, 2020

Ingredients: Glass noodles 4 bunches Chopped garlic 1 tbsp Minced pork 200g Chopped chili 1tsp Chili oil 1tbsp Chopped ginger...

Read more →

Three Cups Chicken (Rice Cooker Version) by Buffalo IH Smart Cooker

Three Cups Chicken (Rice Cooker Version) by Buffalo IH Smart Cooker

November 22, 2020

Ingredients Chicken (Chopped) Around 1.5kg Ginger 100g Chili 70g Garlic 10 cloves Basil 40g Seosoning Sesame Oil 80ml Soy Sauce...

Read more →