Warranty / Repair

In addition, all products come with a 12-month manufacturer warranty. Our warranty does not cover mishandling by the user, e.g., accidental damage.

Steps to take:

  • Fill the Warranty & Repair Form online;
  • Our customer support team will contact you as soon as possible;
  • We recommended that you keep the original packaging, i.e. boxes, as that will make it easier for us to dispatch a courier to pick up the defective item;
  • Once we receive the products, and upon inspection, we will organise a refund;
Resellers and agents in Australia are welcome to use this form to assist customer enquires.

Cooking Tips

Classic BBQ Pork Ribs

Classic BBQ Pork Ribs

December 13, 2017

Ingredients  : A Pork Ribs 600 g Barbeque Sauce 3tbsp   Sweet Chilli Sauce 1 tbsp Dark soy sauce 1...

Read more →

Chestnuts Chicken

Chestnuts Chicken

December 06, 2017

INGREDIENTS : A Chestnut chicken sauce 1 package Whole Chicken 1 Dried black Mushrooms 5 Dried Chestnuts 100g Water 150ml...

Read more →

Combination Stir Fry Egg Noodle

Combination Stir Fry Egg Noodle

August 30, 2017

Ingredients : A Egg noodle 1 pkg   Choy Sum 100 g Fresh prawn 10 pc Chicken fillet 2 tbsp...

Read more →